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ABOUT US

“We are an innovative, agile and comprehensive organization dedicated to provide logistic and customs clearance services, while keeping a focus  on the security and complete satisfaction of our clients by fulfilling the quality objectives and continuous improvement of the processes of our organization through a continual and integrated risk management strategy.”

We provide clearing customs services at complies with the requirements and oriented to the satisfaction of our customers, we compromise with the continuous update of the QMS+S.

To perform shipments of goods and customs with the less length of stay in customs and a greater legal certainty based on the planning and implantation of the risk analysis by taking care of the supply chain.

Consolidate us as an organization that brings value to our customers supply chain through the framework analysis, agility and adaptation to changes, qualified personnel and by using avant-garde technology.

Fernandez Malagón group has a team of professional, experienced and trained staff to provide a quality service through a continous and integrated risk management strategy.

QUALITY POLICY

MISION

VISION

RESPONSABILITY .

To accept the consequence for our actions or failure to act at the company and its surrounding environment. Take action as necessary; act in a way that will contribute to the achievement of objectives of the company.

 

HONESTY.

Obrar con transparencia y clara orientación moral cumpliendo con las responsabilidades asignadas en el uso de la información, de los recursos materiales y financieros.

 

PUNCTUALITY.

To comply with the commitments and obligations in the agreed time, valuing and respecting the time of others.

 

SOCIAL RESPONSABILITY WITH THE COMMUNITY.

To integrate the activities of the organization by participating with the community by integrating sustainable development.

QUALITY CULTURE.

To improve our processes through continous improvement to achieve maximun quality

and safety services.

 

INNOVATION CULTURE.

To keep updated with advanced technology, processes and equipment to ensure competitiveness

of our operations.

 

SERVICE COMMITMENT.

To ensure that our clients´needs are handled quickly, friendly and personal service expected

of our service.

 

SOCIAL RESPONSABILITY WITH THE COMMUNITY.

To integrate the activities of the company with its social environment; participating in the activities and community events and promoting the sustainable development of society.

We offer an outline of work based on the 25 years of experience as customs agents, with the implementation of new business practices that result on saving and optimization of time and costs withing the productive chain in the different sectors of the industry and trade, in all the trades, all the differentes customs of the country, without neglecting the legal aspect that guarantees the legal certainty of its operations in foreign trade, with which aim us to be a serious and reliable alternative as a relationship of long-term business partners.

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